Top Review for Leo Safe Packers and Movers5.0/5 1 Reviews
Their customer service was good,
On the day of our move with Leo Safe Packers and Movers, we made sure to have someone present at our house starting at 1 pm, in case the movers arrived early. However, as the clock struck 3 pm, we had yet to receive an update or call from the company. Feeling worried and frustrated, I contacted Leo Safe Packers and Movers via phone and provided our reference number. After looking up our account, they were able to connect with one of their crews and give me an update that they were running behind schedule and wouldn't arrive for another hour and a half. Although it was stressful to hear this news, I appreciated their honesty and the more accurate arrival window. The Leo Safe Packers and Movers staff member I spoke to was apologetic for the delay, and I found this level of customer service to be quite good. Finally, they arrived around 5 pm and unloaded our belongings. One of their staff members even called me back and offered a credit towards our move for being late, which I thought was a nice gesture. Overall, while there were some delays during our move with Leo Safe Packers and Movers, their customer service was good, and they made an effort to compensate for the inconvenience caused by the delay. I would recommend this company to anyone looking for a reliable and accommodating moving service.